Returns & Exchanges

At Lily and Todd, we want you to love your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. Simply follow our easy process below to initiate a return or exchange for a full refund to your original payment method.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place your unworn garments in the original packaging, ensuring all designer tags and hygiene seals are intact.

3

Attach Shipping Label

Download and print your pre-paid return shipping label from the portal and affix it clearly to the outside of your package.

4

Get Refunded

Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing